Identify before treatment

Not sure what pest you saw?

Upload clear photos through the quote form and describe where the activity is happening. Arthropoda can review the details, explain likely next steps, and let you know whether an inspection is needed.

A homeowner using a phone to photograph pest evidence near a baseboard.

Photo review

What photos can help review

Photos can often help narrow down the pest type, the likely source of activity, and how urgent the request may be. A final recommendation may still require an in-person inspection.

  • Close-up photos of the insect or rodent evidence.
  • Photos of droppings, shed skins, nests, damage, or entry points.
  • A wider photo showing where the evidence was found.
  • Notes about when the activity started and whether it is spreading.

Common categories

Start with the signs you noticed

The right treatment depends on what pest is active, where it is showing up, and whether the problem is isolated or spreading through a building.

Bed bugs

Bites, dark spotting on sheets, live insects, shed skins, or exposure after travel or a move.

Bed bug page

Cockroaches

Sightings near kitchens, bathrooms, appliances, warm gaps, or recurring activity in apartments and condos.

Cockroach page

Ants and carpenter ants

Trails, recurring kitchen activity, ants near wood, windows, moisture, or sawdust-like material.

Ant page

Wasps and hornets

Nests near decks, rooflines, sheds, garages, doorways, play areas, or other places people use often.

Wasp page

Mice and rats

Droppings, scratching in walls, gnaw marks, odour, damaged food, or suspected entry holes.

Rodent page

Spiders and crawling insects

Recurring activity around windows, basements, foundations, storage areas, or exterior gaps.

Ask for next steps

Urgency guide

How quickly should you act?

1

Monitor and document

Use this path for one-off sightings where there is no nest, biting, droppings, damage, or recurring pattern yet.

2

Schedule soon

Use this path for recurring activity, ants returning to the same area, crawling insects inside, or early rodent signs.

3

Call now

Use this path for wasp nests near people, active bed bug concerns, repeated cockroach sightings, or scratching in walls.

Better photos

How to send useful pest photos

Clear photos can reduce back-and-forth and help Arthropoda understand what kind of quote or inspection path makes sense.

  1. 1

    Get one close photo

    Keep the pest or evidence in focus. Do not put yourself at risk to get the photo.

  2. 2

    Get one wider photo

    Show the surrounding area so the location, entry point, nest, or damage is easier to understand.

  3. 3

    Add context

    Include when it started, whether it is spreading, and if the property is a home, apartment, rental, or business.

Questions

Pest identification FAQ

Can Arthropoda identify every pest from a photo?

No. Photos can help with the first review, but some problems need an inspection to confirm the pest, source, and treatment plan.

What if I am not sure whether it is an insect or rodent issue?

Use the quote form and choose "Not sure." Include photos of the evidence and describe where you found it.

Should I clean everything before sending photos?

If it is safe, take photos before cleaning so the evidence is easier to review. For urgent or unsafe situations, call first.

Can I upload photos from my phone?

Yes. The quote form accepts photo uploads from a phone or computer.

Ready for next steps?

Upload photos or call for same-day availability

Call Upload